Reliability as a
Service Framework.
Nine integrated service pillars engineered to resolve the burden of distance and fragmentation in elder care.
MANAGED GOVERNANCE
Home & Personal Elder Care
Each senior is assigned a Dedicated Relationship & Governance Manager (SPOA) responsible for full lifecycle oversight.
- Scheduled home visits
- Vitals monitoring: BP, Sugar, Oxygen
- Medication adherence tracking
- Post-surgery care support
MEDICAL STABILITY
Chronic Disease Stability
Designed for seniors managing Diabetes, Hypertension, Cardiac conditions, and Stroke recovery.
- Monthly monitoring dashboard
- Lab & diagnostic coordination
- Specialist consultation coordination
- Risk escalation SOP
CRITICAL COVERS
Emergency & 24x7 Response
24/7 emergency coordination including ambulance arrangement, hospital admission handling, and real-time updates.
- 24×7 emergency escalation
- Ambulance arrangement
- Admission documentation support
- Real-time family updates
INFRASTRUCTURE
Mobility & Assisted Transport
Mobility is infrastructure. Door-to-door medical transport and executive escort for banking and government visits.
- Door-to-door medical transport
- Hospital queue assistance
- Executive escort: Banking, KYC
- Government office visits
TRUST & PAPERWORK
Executive & Admin Support
DOR Care handles administrative complexity. From insurance coordination to government paperwork.
- Insurance & TPA coordination
- Claim documentation support
- Non-financial banking assistance
- Property admin oversight
QUALITY OF LIFE
Psychological Wellness
Loneliness is a health risk. Our wellness program addresses emotional health through regular check-ins.
- Monthly emotional check-ins
- Counselling access coordination
- Milestone engagement programs
- Caregiver burnout support
DIGITAL FOUNDATION
DOR Care Life Fileâ„¢
A secure digital governance record containing complete medical history, SOP, and care logs.
- Complete medical records
- Chronic condition tracking
- Insurance gap analysis
- Emergency escalation matrix
EARLY PREVENTION
Preventive Health Governance
Annual Risk Profiling and Quarterly Preventive Planning to catch senior health risks before crises.
- Annual risk profiling
- Quarterly health planning
- Fall risk scoring
- Mental health screening
FINANCIAL SECURITY
Insurance Integration
Platform integration for policy review, coverage gap analysis, and hospital pre-authorization.
- Health insurance policy review
- Coverage gap analysis
- Chronic premium planning
- Hospital pre-authorization