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PLATFORM SERVICES

Reliability as a
Service Framework.

Nine integrated service pillars engineered to resolve the burden of distance and fragmentation in elder care.

Live Vitals
Lab Support
Crisis Response
Insurance Desk

MANAGED GOVERNANCE

Home & Personal Elder Care

Each senior is assigned a Dedicated Relationship & Governance Manager (SPOA) responsible for full lifecycle oversight. Our coordinators conduct scheduled home visits, monitor vitals, and ensure seamless caregiver coordination.

  • Scheduled home visits by trained care professionals
  • Vitals monitoring: BP, Sugar, Oxygen, Weight
  • Medication adherence tracking & reminders
  • Dressing & post-surgery care support

MEDICAL STABILITY

Chronic Disease Stability Program

Designed for seniors managing Diabetes, Hypertension, Cardiac conditions, COPD, Stroke recovery, Cancer remission, and Arthritis. Our structured program reduces hospital admissions and increases life stability.

  • Monthly monitoring dashboard for chronic conditions
  • Lab scheduling & diagnostic coordination
  • Specialist consultation coordination
  • Diet & lifestyle advisory

CRITICAL COVERS

Emergency & 24x7 Response

24/7 emergency coordination including ambulance arrangement, hospital admission handling, insurance pre-authorization, and real-time family updates. Every second counts — we are always ready.

  • 24×7 emergency escalation hotline
  • Ambulance arrangement & hospital routing
  • Admission handling & documentation
  • Insurance pre-authorization support

INFRASTRUCTURE

DOR Care Mobilityâ„¢ & Assisted Transport

Mobility is infrastructure, not transport booking. From door-to-door medical transport to executive escort for banking and government visits, we ensure seniors move safely and with dignity.

  • Door-to-door medical transport with trained escort
  • Wheelchair support & hospital queue assistance
  • Executive escort: Banking, KYC, Insurance, Pension
  • Government office & property assistance visits

TRUST & PAPERWORK

Executive & Administrative Support

A unique differentiator — DOR Care handles the administrative complexity that overwhelms seniors. From insurance coordination to government paperwork, we build deep trust through structured support.

  • Insurance & TPA coordination
  • Claim documentation support
  • Non-financial banking assistance
  • Government paperwork & pension support

QUALITY OF LIFE

Psychological & Emotional Wellness

DOR Care recognizes loneliness as a health risk. Our wellness program addresses emotional health through regular check-ins, tele-counselling access, and milestone engagement.

  • Monthly emotional check-ins & mood screening
  • Anxiety & depression early detection
  • Tele-counselling access coordination
  • Festival & milestone engagement programs

DIGITAL FOUNDATION

DOR Care Life Fileâ„¢

A secure, evolving digital governance record for every senior — containing their complete medical history, chronic tracking, insurance documents, emergency SOP, and care logs. Creates continuity and high accountability.

  • Complete medical history & records
  • Chronic condition tracking charts
  • Emotional health logs
  • Insurance policy documents & gap analysis

EARLY PREVENTION

Preventive Health Governance

A three-level preventive system: Annual Risk Profiling, Quarterly Preventive Planning, and Community Wellness Activation — ensuring senior health risks are caught before they become crises.

  • Annual comprehensive risk profiling
  • Quarterly preventive health planning
  • Health screenings & fall risk scoring
  • Mental health screening

FINANCIAL SECURITY

Insurance Integration

No elder care platform integrates structured insurance governance at this level. DOR Care provides policy review, coverage gap analysis, chronic premium planning, and hospital pre-authorization coordination.

  • Health insurance policy review
  • Coverage gap analysis
  • Chronic disease premium planning
  • Claim risk management

Standardized care,
delivered everywhere.

Our platform ensures that regardless of the city, your parents receive the same rigorous clinical and logistical governance.

Ensure your parents are never alone.

Join families across India who trust DOR Care to bridge the distance.

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