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PROCESS ARCHITECTURE

Reliability is a
Structured Journey.

We've engineered a frictionless 4-step onboarding process designed to establish long-term trust in days, not weeks.

STEP 01

Discovery Call

Speak with a DOR Care specialist to discuss your parent's health status and coordination needs. We'll identify how our platform can best serve your family.

Timeline

15 mins

Primary Outcome

Next Steps Report

Professional Scope

Assessment of parent's current status
Verification of service in your city
Q&A about our coordination system

STEP 02

In-Person Health Assessment

Our senior coordinator visits your parent to document medical history, medications, and doctors. We establish the 'Life File' that ensures continuity.

Timeline

1-2 hours

Primary Outcome

Care Coordination Plan

Professional Scope

Medical history & medication log
Emergency protocol established
Preference notes for doctors/hospitals

STEP 03

Assignment & Onboarding

Choose the suitable membership tier. Your dedicated Relationship & Governance Manager (SPOA) is assigned within 24 hours of plan activation.

Timeline

24 Hours

Primary Outcome

Coordinator Assigned

Professional Scope

Membership plan selection
Family app credentials shared
Coordination dashboard activated

STEP 04

Coordination Loop Begins

Your coordinator handles all logistics—accompanying parents, detailing every consultation, and ensuring real-time reports to your family globally.

Timeline

Ongoing

Primary Outcome

Full Health Governance

Professional Scope

Appointment accompaniment
Real-time summary dispatch
Monthly accountability reports

Presence is the
ultimate priority.

Our onboarding process is designed to bring you peace of mind through structured, clinical governance.

Ensure your parents are never alone.

Join families across India who trust DOR Care to bridge the distance.

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